FAQ

Last updated: July 10, 2026 · PawVibe · getpawvibe.shop

What makes your products different?

Every product is crafted with premium, pet-safe materials and rigorously tested by veterinary professionals. We never compromise on quality.

How fast is shipping?

Orders ship within 24 hours. Standard delivery takes 3–5 business days. VIP members enjoy free express shipping on every order. See the Shipping Policy for detailed international timeframes.

What is your return policy?

We offer a hassle-free 30-day return policy — and EU consumers always keep their statutory 14-day right of withdrawal. If you or your pet are not completely satisfied, we will make it right. Details in the Refund Policy.

Are your products safe for all pets?

Yes. All materials are non-toxic, hypoallergenic, and tested for safety. We provide detailed care guides with every purchase.

Still have questions?

Email us anytime: hello@pawvibe.com