Privacy Policy

Last updated: July 10, 2026 · PawVibe · getpawvibe.shop

PawVibe operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). PawVibe is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal information we collect or process

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including payment card information, transaction details, form of payment and payment confirmation.
• Account information including your username, password, preferences and settings.
• Transaction information including the items you view, put in your cart, purchase, return, exchange or cancel.
• Communications with us including customer support inquiries.
• Device information including your device, browser, network connection, IP address and other unique identifiers.
• Usage information including how and when you interact with or navigate the Services.

How we use your personal information

• Provide, tailor and improve the Services — to perform our contract with you, process payments, fulfil orders, arrange shipping, facilitate returns and create a customised shopping experience.
• Marketing and advertising — to send marketing communications by email and to show you relevant advertisements.
• Security and fraud prevention — to authenticate accounts, provide a secure payment experience and detect fraudulent or malicious activity.
• Communicating with you — to provide customer support and maintain our business relationship.
• Legal reasons — to comply with applicable law or respond to valid legal process.

How we disclose personal information

• With Shopify, vendors and other third parties who perform services on our behalf (payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
• With business and marketing partners, who use your information in accordance with their own privacy notices.
• When you direct or consent to disclosure, such as shipping products to you.
• In connection with a business transaction, to comply with legal obligations, or to protect and defend the Services and our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more, see the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights at the Shopify Privacy Portal.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, contact us to request that it be deleted.

Security and retention

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security". How long we retain your personal information depends on factors such as maintaining your account, providing the Services, complying with legal obligations and resolving disputes.

Your rights (GDPR)

• Right to access / know the personal information we hold about you.
• Right to delete personal information we maintain about you.
• Right to correct inaccurate personal information.
• Right of portability — receive a copy of your data and request transfer to a third party.
• Objection to processing and restriction of processing for certain purposes (EEA/UK residents).
• Withdrawal of consent at any time, without affecting the lawfulness of prior processing (EEA/UK residents).
• Managing communication preferences — opt out of promotional emails at any time via the unsubscribe link.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing requests.

Complaints

If you have complaints about how we process your personal information, contact us using the details below. You may also lodge a complaint with your local data protection authority — in Portugal, the CNPD (Comissão Nacional de Proteção de Dados). A list of EEA supervisory authorities is available here.

International transfers

We may transfer, store and process your personal information outside the country you live in. If we transfer personal information out of the EEA or UK, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the destination country provides an adequate level of protection.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.

Contact

For questions about this Privacy Policy or to exercise your rights, email us at digitalquevende87@gmail.com or contact us at Rua dos Lanifícios 2, 6270-467 Seia, Portugal. For the purpose of applicable data protection laws, we are the data controller of your personal information.