Terms & Conditions

Last updated: July 10, 2026 · PawVibe · getpawvibe.shop

By purchasing from PawVibe (getpawvibe.shop), you agree to the following terms and conditions.

Overview

PawVibe sells premium pet products shipped directly from our suppliers worldwide. By placing an order, you confirm that you are at least 18 years old and agree to these terms.

Products

All products are accurately described on our website. Product images are for illustration purposes — minor colour or size variations may occur due to manufacturing differences.

Orders & payment

Orders are confirmed upon successful payment. We accept all major credit cards, PayPal, and other methods shown at checkout. All transactions are secured with SSL encryption. Purchases are completed on our Shopify store (pawvibespt.myshopify.com), where the final price including taxes and shipping is always shown before you confirm the order.

Shipping

Orders are processed within 1–3 business days. Delivery times vary by location (typically 7–20 business days internationally). You will receive a tracking number once your order ships. See our Shipping Policy for full details.

Returns

Please refer to our Refund Policy for full details on returns and refunds.

EU / Portugal consumers — Right of withdrawal (Direito de livre resolução): In accordance with Directive 2011/83/EU and Portuguese Decreto-Lei n.º 24/2014, consumers in the European Union have the right to withdraw from an online purchase within 14 days of receiving the goods, without giving any reason. To exercise this right, contact us at digitalquevende87@gmail.com before the 14-day period expires. Our 30-day money-back guarantee applies in addition to, and never limits, this statutory right. Under Decreto-Lei n.º 84/2021, goods are also covered by a legal conformity warranty of 3 years.

Limitation of liability

PawVibe is not liable for any indirect or consequential damages arising from the use of our products, to the extent permitted by law. Always supervise your pet when using new toys or accessories. Nothing in these terms limits the statutory rights of consumers under EU and Portuguese law.

Intellectual property

All content on this website, including images, text, and logos, is the property of PawVibe and may not be reproduced without written permission.

Disputes & alternative dispute resolution (RAL)

These terms are governed by applicable law. In case of dispute, both parties agree to seek resolution in good faith before pursuing legal action. In accordance with Lei n.º 144/2015, consumers in Portugal may resort to an alternative consumer dispute resolution entity — see the official list at consumidor.gov.pt. Complaints may also be submitted through the Livro de Reclamações Eletrónico.

Contact

digitalquevende87@gmail.com · Rua dos Lanifícios 2, 6270-467 Seia, Portugal